Last year for Christmas my wife bought me MotoGP tickets for us to enjoy in Austin during the spring of '20. The race got cancelled due to COVID and they refused to give us a refund. Eventually we asked for a charge back and the credit card refused saying the "organizer claims they settled it". Indeed, by promising us future tickets that are worthless to us (VR46 is retiring, we have kids and need to organize, etc). This was in the summer.

MotoGP just refunded us the tickets, a year after we purchased them. My wife probably spend over ten hours on the phone total and countless scanning documents, etc for the credit card.