> With that rationale you literally can't change anything ever. Version 1.0 ever after.
The point was IF users hate it, you probably did something wrong in the redesign. That doesn't exclude the possibility of doing a redesign that users are excited about.
Plenty of IM clients I use update semi-regularly with new features, and I'm either neutral or excited based on whether I plan to use that feature, but I'm never upset because they're not breaking my existing workflow.
And, yes, sometimes a redesign just takes time to come around to, but there's also lots of redesigns that genuinely reduce functionality. I've lost track of how many times an update has outright removed a favorite feature of mine, reduced configuration options, and so on. This might be a sensible business decision, but it's not to my benefit.
The point was IF users hate it, you probably did something wrong in the redesign. That doesn't exclude the possibility of doing a redesign that users are excited about.
Plenty of IM clients I use update semi-regularly with new features, and I'm either neutral or excited based on whether I plan to use that feature, but I'm never upset because they're not breaking my existing workflow.
And, yes, sometimes a redesign just takes time to come around to, but there's also lots of redesigns that genuinely reduce functionality. I've lost track of how many times an update has outright removed a favorite feature of mine, reduced configuration options, and so on. This might be a sensible business decision, but it's not to my benefit.