Watson's good, but it's not that advanced. It's an 'expert system', in that it's a system for experts, not a system that is an expert.
This is a smarter, domain-specific search engine. You still need to be able to ask the right questions and then understand interpret the results it provides.
I still don't disagree that for certain 'low-stakes' issues it could be a useful tool for lay persons, but they'd need to understand the limitations. Perhaps they're worried that giving such access might tarnish the Watson brand -- if a medical doctor has tried Ross and found it wanting then when they roll out 'House' she might dismiss it as junk based on that experience.
This is a smarter, domain-specific search engine. You still need to be able to ask the right questions and then understand interpret the results it provides.
I still don't disagree that for certain 'low-stakes' issues it could be a useful tool for lay persons, but they'd need to understand the limitations. Perhaps they're worried that giving such access might tarnish the Watson brand -- if a medical doctor has tried Ross and found it wanting then when they roll out 'House' she might dismiss it as junk based on that experience.