I totally relate to this note on two levels, one as a user and having Evernote go wacky on me and just flat out lose something it used to have saved, and two as an engineer having worked on systems that were not designed but instead evolved at the hands of people "getting things done."

The latter aspect is the most intriguing because if Evernote is in fact evolving and not designing, they are vulnerable to being out executed by someone with good design principles. I sometimes wish I could look inside their system and see how it is put together, and sometimes I worry about what I mind find there if I did.