Hacker Newsnew | past | comments | ask | show | jobs | submitlogin

After a serial number lookup, it appears that this Toshiba laptop's warranty expired in Feb. of 2013.

This is using the s/n in the image: http://bandyt.site44.com/toshiba/garantia2.jpg

Results of the s/n search: (from site: http://support.toshiba.com/warranty)

Model Name: SATELLITE C850D Product Category: Portable Model-Part Number: PSCBQU-00200F Serial Number: YC307409Q Registration Number: 827633 Purchase Date: Nov 26, 2012 Country Purchased: United States Complimentary Phone Support Through: Feb 24, 2013 Warranty: Warranty expired! +++ Warranty Expiration Date: Nov 26, 2013 Primary Service Option: Out of Warranty Service ++ http://toshibarepairservices.com



According to the UPC it is a PSCBLU-025003, which is marketed as the Satellite C855-S5343. I don't see the UPC being associated with any other product. Entering this information into the warranty information page on Toshiba instead states it was purchased Feb 24th 2013, and the warranty expires on Feb 24, 2014.


The buyer claims to have purchased it on Feb. 19th 2013, which would definitely still be within a one-year warranty period.

Regardless, the claim is that Toshiba is refusing to honor the warranty because of the country the laptop is in, not because the warranty is expired.


> YC307409Q

You entered the wrong serial number. It's YC317409Q.

> Warranty Expiration Date: Feb 24, 2014


You're right, I entered '307' instead.


I think you mean November 26, 2013.


I will upload the invoice shortly that shows feb 2013 purchase from Amazon. How did you manage to come up with the part number?




Guidelines | FAQ | Lists | API | Security | Legal | Apply to YC | Contact

Search: