Doesn't look like it's just a misprinted warranty card to me: http://support.tos...

barhum · on Jan 3, 2014

Not that I know of...They just said is not covered in Latin America anymore and that the warranty manuals are wrong...

deadslow · on Jan 3, 2014

Either there is more to this story, or the OP went to one illiterate customer care guy. OP should go and show them the official website and maybe make him/her talk to a customer care executive over phone.

barhum · on Jan 4, 2014

I talked to one call center in India and then I had to speak to the Latin America call center. They all said the same thing.

rjuyal · on Jan 4, 2014

Rather mail to Toshiba and raise grievance. I see these days company responds better if you tweet against them. Just try it.

vesnalorem · on Jan 4, 2014

Twitted to Asus about Zenbook ux32vd that screen died 5x and still in warranty (comes back from repair, works sometimes a month, dies). No answer there. Maybe they are dead. Couse they are not repairing it eater... And Asus support is not support. It's customer avoidance.