Users that send bug reports are your biggest fans. Cherish that | Hacker News

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		Users that send bug reports are your biggest fans. Cherish that (medium.com/startup-shenanigans)
		5 points by kirillzubovsky on Oct 14, 2013 \| hide \| past \| favorite \| 2 comments

jenntoda on Oct 14, 2013 [–]

"Your most unhappy customers are your greatest source of learning" - Bill Gates

kirillzubovsky on Oct 14, 2013 | [–]

I believe Dave McClure also encourages you to have customers that either love you or hate you, since those are the source of real feedback. Indifferent customers are just that.

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