Ahem...That sounds... ominous. Why not spend at least a lunch with a basic analysis? Use a fishbone. http://www.mindtools.com/pages/article/newTMC_03.htm
Agree. Post mortem. Air crash investigation. More than just a lunch I would go for at least a dinner and learn from it.
Ahem...That sounds... ominous. Why not spend at least a lunch with a basic analysis? Use a fishbone. http://www.mindtools.com/pages/article/newTMC_03.htm