I want to draw out this comment because it's so antithetical to what Apple marketed that it stood for (if you remember, the wonderful 1984 commercial Apple created; which was very much against the big behemoths of the day and the way they operated).

We're at the point where we've normalized crappy behavior and crappy software so long as the bottom line keeps moving up and to the right on the graph.

Not, "Let's build great software that people love.", but "How much profit can we squeeze out? Let's try to squeeze some more."

We've optimized for profit instead of happiness and customer satisfaction. That's why it feels like quality in general is getting worse, profit became the end goal, not the by-product of a customer-centric focus. We've numbed ourselves to the pain and discomfort we endure and cause every single day in the name of profit.

It's easy to blame the companies, but if the consumers keep buying the shitty products then there's no reason for the companies to spend money fixing stuff. I stopped using Apple long ago because I thought the software quality was going to crap. A lot of people won't do that, and so they get what Apple gives them.

Still, as a software engineer, I don't see a problem closing out old, abandoned bugs. Even for a company of Apple's size, there's limited time and sometimes it can be literally impossible to fix all of the bugs in a way that satisfies the people opening them. Given that, their approach for deciding which bugs to close seems reasonable and more fair then other ways of doing it.

…yet

:)

Funny at first but I’m coming around to that perspective