That isn't what they cited as the reason for cancellation, so is completely irrelevant to the conversation.
I'll bite though: I don't see what the definition of a "fake booking" is in there, but I would argue that knowing that you need one of two weekends, and fully intending to use the booking when that determination is made, does not make it a fake booking. A cancelled booking is not the same as a "fake booking", cancellation is a service that they offer (presumably for cases just like this, where exact ravel dates are still being determined) and she paid for. You can't offer, and upcharge, for a cancellation service and then claim that cancellation is not within your terms of service.
Additionally, the remedy for making "fake bookings", as described in the document you are citing, is that they will cancel your booking. They did not cancel, they attempted to 4x the price. So that section doesn't apply doubly. 1. She did not make a fake booking 2. They did not invoke that section in their reasoning, and they did not use the remedies described by that section.
Edit: Finally, you have chosen a section of the terms and conditions for a different country (GB) on a different continent that is neither the home of the hotel or the person making the booking, or the travellers accompanying the person making the booking. It is not just completely irrelevant from a textual perspective, but also completely irrelevant because it has no legal relevance for any of the parties involved.
I'll bite though: I don't see what the definition of a "fake booking" is in there, but I would argue that knowing that you need one of two weekends, and fully intending to use the booking when that determination is made, does not make it a fake booking. A cancelled booking is not the same as a "fake booking", cancellation is a service that they offer (presumably for cases just like this, where exact ravel dates are still being determined) and she paid for. You can't offer, and upcharge, for a cancellation service and then claim that cancellation is not within your terms of service.
Additionally, the remedy for making "fake bookings", as described in the document you are citing, is that they will cancel your booking. They did not cancel, they attempted to 4x the price. So that section doesn't apply doubly. 1. She did not make a fake booking 2. They did not invoke that section in their reasoning, and they did not use the remedies described by that section.
Edit: Finally, you have chosen a section of the terms and conditions for a different country (GB) on a different continent that is neither the home of the hotel or the person making the booking, or the travellers accompanying the person making the booking. It is not just completely irrelevant from a textual perspective, but also completely irrelevant because it has no legal relevance for any of the parties involved.