I hate how everyone immediately takes every comment as pro or anti apple on the web. Im not trying to defend Apple here. My comment was more about taking responsibilities for your own actions before immediately blaming someone else.
"he wanted to make sure he could transfer his stuff onto a new iPad in case this one ever broke"
You realize that you're suggesting a hack, this is not at all what he wants to do, he wants to use his iPad with all the stuff on it. Maybe Marco should've suggested "ask them to make a backup before they do anything as they should be doing anyway"