I think you could argue AWS is more complex than the electrical grid, but even if it's not, the grid has had several decades to iron out kinks and AWS hasn't. AWS also adds a ton of completely new services each year in addition to adding more capacity. E.g. I bet these DNS Enactors have become more numerous and their plans became much larger than when they were first developed, which has greatly increased the odds of experiencing this issue.
I think you could argue AWS is more complex than the electrical grid, but even if it's not, the grid has had several decades to iron out kinks and AWS hasn't. AWS also adds a ton of completely new services each year in addition to adding more capacity. E.g. I bet these DNS Enactors have become more numerous and their plans became much larger than when they were first developed, which has greatly increased the odds of experiencing this issue.