> Unfortunately, we cannot accommodate your requested date, as termination is only possible up to four weeks before the end of the term.
The phrase "up to four weeks before the end of the term" is misleading and can be reasonably interpreted different ways. Let's say you buy a ticket today (October 10, 2025) and it renews October 11, 2026 (one year later). Four weeks before the end of the term would be September 13, 2026 (i.e. October 11, 2026 - 4 weeks).
Since we just established that "four weeks before the end of the term" is September 13, 2026, then "Termination is only possible up to four weeks before the end of the term" can be interpreted to mean "Termination is only possible up to September 13, 2026" which means I should be able to terminate any time between now and September 13, 2026, i.e. I have a max of 11 months after date of purchase to terminate the auto-renew.
If you interpret "up to" to mean "no more than," then "up to four weeks before the end of the term" could be interpreted as any time between September 12, 2026 (four weeks before the October 10, 2026 end of the term), and October 10, 2026 (the end of term).
The phrase "up to four weeks before the end of the term" is misleading and can be reasonably interpreted different ways. Let's say you buy a ticket today (October 10, 2025) and it renews October 11, 2026 (one year later). Four weeks before the end of the term would be September 13, 2026 (i.e. October 11, 2026 - 4 weeks).
Since we just established that "four weeks before the end of the term" is September 13, 2026, then "Termination is only possible up to four weeks before the end of the term" can be interpreted to mean "Termination is only possible up to September 13, 2026" which means I should be able to terminate any time between now and September 13, 2026, i.e. I have a max of 11 months after date of purchase to terminate the auto-renew.