"Soft" factors matter when it comes to public transit attractiveness.
A mix of various forms of customer hostility and stupidity (from not providing data about some transit connection to Google Maps to an insanely convoluted ticketing scheme to inflexible fare rules if you don't want to pay insane amounts) resulted in me taking a car for a trip that could and otherwise would have been done by public transit.
I hate driving (why would I spend an hour doing work/paying attention when I could read a book), and would still consider doing it again for that connection just to avoid dealing with the bullshit.
Meanwhile, in Switzerland one ticket mostly gets you from A to B, even if that involves a boat, a tram, a train, and a bus. Oh, and they'll be on time too.
A mix of various forms of customer hostility and stupidity (from not providing data about some transit connection to Google Maps to an insanely convoluted ticketing scheme to inflexible fare rules if you don't want to pay insane amounts) resulted in me taking a car for a trip that could and otherwise would have been done by public transit.
I hate driving (why would I spend an hour doing work/paying attention when I could read a book), and would still consider doing it again for that connection just to avoid dealing with the bullshit.
Meanwhile, in Switzerland one ticket mostly gets you from A to B, even if that involves a boat, a tram, a train, and a bus. Oh, and they'll be on time too.