It's this level of out of touch with their market that gives me zero faith in them as a brand. They also killed their Videostation product, that was downloaded over 66 million times according to their package manager, rather than offer users the option of paying to license video decoders. All they have done over the past few years is remove features, add more vendor lock in, and be tone deaf to their market. They deserve their own downfall, utter corporate stupidity.
> killed their Videostation product ... rather than offer users the option of paying to license video decoders
YES, yes, a million times yes.
Footgun, own goal, whatever term you like: if your "prosumer" products are essentially teasers to get the people who select the commercial products familiar with your brand, decisions like killing Videostation and banning non-Syno HDDs are not putting your best foot forward.