Four paragraphs but not a single thing to really address the core, specific complaint about you carrying too many info products. Instead, you almost sound ignorant of the core complaint when you say that Tommy's blog post is an indicator of your new vision. The average customer here in this thread is not like Tommy; it's the guy looking to buy stuff from you. You do nothing to address their complaint.

Is your new vision only focused on people who create products? If not, what changes can we expect as buyers? Will you please address that? Thank you!

I think you guys have the right intention but honestly you are going overboard with being nice at the expense of delivering nice products.