There's a huge difference between willing and helpful, and reluctant and recalcitrant.
The first immediately replies to any request and offers additional information the requestor may not have even known to ask for, the second fights everything in court and drags feet as much as possible.
On paper they may seem very similar, on the ground they're entirely different.
The first immediately replies to any request and offers additional information the requestor may not have even known to ask for, the second fights everything in court and drags feet as much as possible.
On paper they may seem very similar, on the ground they're entirely different.