It’s an argument that hits home at any bigcorp where the execs are entertaining the thought of suing CrowdStrike. Making it public once is a lot more effective than relaying it privately a hundred times. I expect most liability to come from abroad, where parts of the contract might be annulled because not in line with local law. But still I don’t expect it. CrowdStrike delivered the service they promised. The rest is on the customers IT. Hand over the keys and your car may be driven.
> It’s an argument that hits home at any bigcorp where the execs are entertaining the thought of suing CrowdStrike
Maybe? Discovery is a core element of any lawsuit. It’s also a protected process: you can’t troll through confidential stuff with an intent to make it public to damage the litigant.
If anything, I could see Delta pointing to this statement to restrict what CrowdStrike accesses and how [1]. (As well as with the judge when debating what gets redacted or sealed.)
Thank you. Nice read. Even given a protective order to keep discovery confidential, the ensuing discussion about the clients lacking IT-policies that exacerbated this crisis is public.
Most entertaining would be the discussion where CrowdStrike would argue that based on common IT-risk criteria, you should never hand over the keys to an unaudited party not practicing common IT-risk best practices and (thus) the liability is on the organization. Talk about CrowdStrike managing risks worldwide. They are doing it right now!