I'm so old that when the (single, rotary dial) phone rang, you dropped everything and went to answer it. No answering machine, no caller ID and no junk calls. If it stopped ringing without being answered, you had no idea who was calling or why.
I'm so old that when you called a company on that phone, a human answered. Every time. And that human was used to dealing with humans, and empowered to help.
Heck, I'm so old that when the (single, rotary) phone rang "with the wrong ring pattern you left it alone because it was for the other party on the party line.
Computer? At school maybe, and you debugged in your head over a printout you took home with you.
I'm so old that when you called a company on that phone, a human answered. Every time. And that human was used to dealing with humans, and empowered to help.
Heck, I'm so old that when the (single, rotary) phone rang "with the wrong ring pattern you left it alone because it was for the other party on the party line.
Computer? At school maybe, and you debugged in your head over a printout you took home with you.