> It does not, that I could tell, actually say the metrics work has revealed data the company is ignoring.

I guess I wasn’t clear: The metrics work isn’t _revealing_ anything new, the data requested is what is produced. The fact that the data is _ignored_ means that it can have serious errors, but then nobody seems worried about correcting it except for our frustrated conscientious developer because producing the reports is a performative act. Nobody really uses the data for anything.