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I used to to this when my Vons operated it’s own fleet. Then they switched to instacart and it went dramatically downhill. Cold items sitting in their hot trunk, 4-hour delivery windows, and an order that just never arrived.

The Teamsters did a good job. The underpaid gig workers don’t. (And frankly, I’m not sure I blame them.)



I split the difference and order for pickup - the local store holds them in the proper equipment until I arrive (at least at Walmart).

The convenience store, however, puts milk on a shelf so you better be there when they say it's ready (ordering when I leave from home works perfectly, and they throw free Doritos in for some reason).


Yea I definitely wouldn’t use Instacart. The incentives aren’t aligned between the store, picker, and customer.




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