>"To my clients, Microsoft Office was a “must have” no matter how much I tried to convince them otherwise. And I tried very hard for a while before even I just finally gave up. If a client told me they had to have it I just nodded along and told them what to get and where. They were as sure as the sun rises that, without Office, they would not be able to work, open attachments, write letters, anything. They had to have it."

The author's wife convinced him, not all those clients...given the different considerations entailed, I would say that the easier of the two is done.