-Hi Adobe, I'd like to cancel my Creative Cloud subscription
-Ohhh we're sorry to see you leave. Would you like three extra months for free so that we can maybe change your mind?
-Okay, sure
-three months later: Hi Adobe, I'd like to cancel my Creative Cloud subscription
-Dear valued customer. If you want to cancel your subscription, please pay for 9 months of service since the offer you accepted three months ago signed you up for another full year.
Jokes on them, the only reason i wanted to cancel was to switch to a student discount since i enrolled in some continuing education at a college and got an edu email
But instead they offered me those 3 months for free which lasted the whole semester
-Ohhh we're sorry to see you leave. Would you like three extra months for free so that we can maybe change your mind?
-Okay, sure
-three months later: Hi Adobe, I'd like to cancel my Creative Cloud subscription
-Dear valued customer. If you want to cancel your subscription, please pay for 9 months of service since the offer you accepted three months ago signed you up for another full year.
Go to hell, Adobe.