I also migrated a few years ago, after having used Photoshop and Illustrator professionally for a long time.

The underlying features are there, but the lack of “flow” is the main source of frustration. A lot of common or frequent actions require needless extra steps, or simple actions require convoluted workarounds.

They would benefit from starting an in-house creative studio, to get constant feedback from professionals using it for daily production. That or just start copying Adobe workflows verbatim, these are already solved problems.

Good product and good business model.