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I had a similar thought, although I ended up actually trying out Microsoft's full O365 suite instead since I figured if I was going to end up paying for something, I might as well consider alternatives that might be less flaky than Google's commitment to products.

Sounds like Outlook wouldn't have been a good choice with this feature getting killed, but O365 was a whole different kind of hassle. For my incredibly simple setup, it was amazing how complex Microsoft managed to make it. I have never had to read so much documentation in my life to do what were intuitive tasks in G Suite's interface. I ended up abandoning it for Cloudflare+Sendgrid which met my needs and was simpler to set up despite involving two different providers. Honestly I think configuring my own mail server from scratch would have been simpler than Microsoft made it.

All that to say, my impression is that Microsoft is not really interested in serving the power user or small team market and is comfortable with a feature set and interface intended for what would otherwise be an Exchange admin at a Fortune 500. Maybe a slight exaggeration, but I get it from a profit margin standpoint at the very least.



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