Does Twitter have a large, observable quality problem. If there is one, I never noticed it myself but I’m not a particularly active user.
I think their main problem is they thought their role was thought shaping via sneaky algorithms. I think the main thing Elon should be looking to remove is those that fundamentally do not believe in free speech, since the culture of the company has changed so materially.
Ex: With all the Kanye meltdown stuff going on, which is "general interest", Twitter has been amplifying the tiny % of antisemitic voices in the black community and mixing them into my feed. That is quite distracting for a site I use for various tech industries' news during breaks. (Common use case of Twitter, and big $ for them.) In contrast, a site like LI will only rarely allow, and more importantly, freely & widely amplify that sort of garbage - I can list the exceptions I've seen.
Jack Dorsey believes in injecting both sides to a conv even when one is fringe intolerant nonsense on something far from the topics a user primarily cares about.
See his NPR interview on boosting both sides over in-network moderation in these cases.. which some not so mysterious reason correlates with engagement-boosting algorithms. (Double speak for: trolls drive clicks.) Listening to racist diatribes and being algorithmically nudged to 'engage' with it is ridiculous
I'm hopeful there is a "HN" like mode which is actually heavily moderated where only constructive, non-inflammatory discussion is allowed. I wouldn't use this all the time, but having one button to tune out all of the noise would be cool.
Twitter has reportedly got the opposite problem to Facebook. Facebook was move fast and break stuff, at Twitter they've got such a beleif that Twitter is amazing that they're incredibly resistant to change anything. So it's not that the stuff they do is bad, it's just that where other companies try lots of new stuff, Twitter didn't. That has actually changed a bit since Jack was forced out, but still, they move very slowly.
I think people are really overthinking this free speech thing with Musk, the vast majority of the engineers don't really get input into the moderation policy, and the level of cuts that Musk is rumoured to make are far beyond just removing any anti-free speech people.
I think their main problem is they thought their role was thought shaping via sneaky algorithms. I think the main thing Elon should be looking to remove is those that fundamentally do not believe in free speech, since the culture of the company has changed so materially.