You know precisely that Linux and FreeBSD both depend upon GNU utilities. ("GNU/Linux refers to a GNU userland coupled with Linux") Don't be obtuse. If Emacs works for you then that's great, but if you are at all interested in having a system that works then you should be prepared to hear that for other people your preferred solution doesn't work, and why, be prepared to acknowledge that, and accept that something should be done to fix that. Responding with hostility is not at all productive and is precisely why GNU remains unusable for the majority.
Clearly your first statement is incorrect: Android is an example of a Linux system that doesn't expose a GNU userland. As for “the majority”. I don't know what you mean by that. The vast majority of computer users don't have any experience of anything that is released by the Free Software Foundation; they just use applications, some of which are released under the GPL (e.g., Audacity or VLC), and most of which are not. So what is the population of which the majority is unable to use GNU products?
Re Emacs: there is a substantial community of Emacs users. These people have not found it unusable. That other people use vim, VScode, or something else, or have no use for a text editor, doesn't undercut this fact.
GNU the project may be non-optimally managed (I have no opinion), but that doesn't have much impact on its products.
GNU the set of software packages is clearly not broken nor unusable. The vast majority of people who would use them, do use them, generally quite successfully.
GNU the software licensing model is quite popular and has its pragmatic and political proponents. Not universally loved, but clearly not broken nor unusable.
GNU provides a set of tools that are useful to people who make software. Most people don't make software, so GNU doesn't target their needs. There's other software for most users.
Most people can't play the guitar, but that doesn't mean guitars "don't work" and "something should be done to fix" them. The people who want to make music spend the requisite time to learn them, then they make music. People who just want to hear that music can buy it without having to own or learn guitar.
> You know precisely that Linux and FreeBSD both depend upon GNU utilities.
I'm reasonably sure FreeBSD, being a BSD, depends upon BSD utilities rather than GNU utilities (unless you're running some distro of GNU/kFreeBSD, but in that case your soul is already probably too thoroughly damned to warrant further comment).
