We were building a chatbot to use on a website until we realized how customers where using it. Most people were frustrated with something and needed help.
People who wanted to have a conversation did it for fun and had no real need for our services. We couldn't tell them how tall the Eiffel tower is.
Maybe there is a time where you want to have a conversation like the examples in the article. But I don't ever find myself wanting to talk to a human in this manner, so why a chatbot?
Have you ever watched the sci-fi show The Expanse? Have you seen how they interact with the AI? They ask a question, it provides an answer. It doesn't even use voice most of the time. It gives you the answer without trying to be sassy about it.
> Maybe there is a time where you want to have a conversation like the examples in the article.
I mean, his examples were pretty factual and to the point. I suppose it's unusual to want to know if it's dangerous to walk down stairs backwards with your eyes closed, but there's clearly a short answer. Similarly with asking who the president is.
People who wanted to have a conversation did it for fun and had no real need for our services. We couldn't tell them how tall the Eiffel tower is.
Maybe there is a time where you want to have a conversation like the examples in the article. But I don't ever find myself wanting to talk to a human in this manner, so why a chatbot?
Have you ever watched the sci-fi show The Expanse? Have you seen how they interact with the AI? They ask a question, it provides an answer. It doesn't even use voice most of the time. It gives you the answer without trying to be sassy about it.