As I see it, the cause isn't industry-specific, it's just incredibly apparent because of how fast our industry repeats the cycle of:
- Make thing
- Thing becomes ubiquitous and widely used
- Thing has warts and limitations
- Make new thing on top of old thing, because old thing can't be reworked without major consequences because of its ubiquity. Repeat.
If you've worked in any job with reasonably complex processes, there's likely a few procedures that no one really understands, but when people try to change them or build on them, they only break things or get more confusing.
Not sure what can be done about it, but I have a hard time blaming anyone or anything.
- Make thing - Thing becomes ubiquitous and widely used - Thing has warts and limitations - Make new thing on top of old thing, because old thing can't be reworked without major consequences because of its ubiquity. Repeat.
If you've worked in any job with reasonably complex processes, there's likely a few procedures that no one really understands, but when people try to change them or build on them, they only break things or get more confusing.
Not sure what can be done about it, but I have a hard time blaming anyone or anything.