In the past you would boast if your IM software was instant/fast. We all wanted real time everything if only to push the SOTA. But the results aren't ideal; we have slack overload, zoom fatigue, gmail addiction etc. I think there is a trend, now that fast is the baseline, where we will see more software that intentionally gives people space & time to think and reflect.
Isn't that interesting! It's like we all just take it for granted what "tech" means and something is not "tech" if it doesn't fit those parameters. For me it was some time around when Viber came out that I was like "wow, do we really need so many of the same messenger?" It makes sense because instantaneity was really revolutionary from a human historical perspective, but as you say, now that we have this baseline, I hope people become more receptive to exploring technology that's designed for usability and not technological novelty that isn't even novel anymore...