There’s no need to try reasoning things out from first principles. People have been buying online for decades now, and all the experience shows most consumers are indifferent and clueless.
If you don’t believe me, ask a non-tech-sector family member what they think Apple Pay is.
> You can stop trying to work things out from first principles. People have been buying online for decades now, and all the experience shows consumers are indifferent and clueless.
Who said anything about first principles? I’m describing real problems which are well known in the industry – and having been involved since the mid-90s I wouldn’t say that “indifferent and clueless” is remotely accurate. I know more than a few people who’ve had to replace cards because a small vendor was compromised and, unsurprisingly, they favor Apple/Google/Amazon now.
Most of the non-tech sector people I know think Apple Pay is what they use to buy coffee, lunch, groceries, etc. It’s not just tech sector people using it — if you look at their usage numbers, the tech sector just isn’t that big.
If you don’t believe me, ask a non-tech-sector family member what they think Apple Pay is.