One of the most useful things we did was add a button to every alert we sent that said "Was this alert useful: Yes/No".
We would then send the alert creator reports what percent of recipients said yes. That alone got people to realize that a lot of their alerts were unnecessary and get rid of them. As a bonus, the most useful alerts actually got subscriptions from other people on other teams because it was such a useful indicator.
We would then send the alert creator reports what percent of recipients said yes. That alone got people to realize that a lot of their alerts were unnecessary and get rid of them. As a bonus, the most useful alerts actually got subscriptions from other people on other teams because it was such a useful indicator.