I don't consider internet company cancellation authoritarian because they're just following the will of the market. It's a symptom, not the cause. If it were solely up to Ebay execs, they would rather people not be overly sensitive because they can make more money that way.
The same is true for content platforms like Reddit or Facebook. They were pro-free speech until they started to get bad publicity from it.
The insanely vocal people will twist the narrative to convince the regular people to go on a morale crusade. The Youtube adpocalypse started because a journalist kept watching Isis videos before they got removed, until they found one with a Coca cola ad.
The same is true for content platforms like Reddit or Facebook. They were pro-free speech until they started to get bad publicity from it.