It may come as a shock to some people, but the overwhelming majority of people--even in the tech would--literally could not care less if their VOIP client is FSF-approved and based on open standards. "Does it work?" is a much more powerful consideration.

Outside of your strawmen, I don't think you're shocking anybody.

In the general case, for the overwhelming majority of people, things that work are more important than things that are ideologically pure.