Amazon is sealing its own fate here. I don't want the AliExpress experience, which is what Amazon offers now. I know where to find cheap products and bad information and I don't need Amazon for that.
I find it odd that Amazon clings to bad vendors over long standing customers. They are no longer the most customer focused company, if they ever were. What does it say about your company when your company abandons its goals?
Amazon is truly the AliExpress of the west and they are running the quality down faster and faster. A dead giveaway is the fact that there are tons of rebrands of the same product whenever you look for something. If I want the China product I go directly to AliExpress and get the unbranded version and don't need to pay the 100-300% premium on Amazon.
or the range of customers has simply broadened and includes way more casual shoppers now who like to buy from third party vendors rather than wanting a sort of premium experiences, after all AliExpress is pretty damn popular.
I personally for example have always ordered mostly cheap stuff from Amazon without high expectations and for convenience, and when I want to buy something where I want to be 100% sure I go to their actual store (either digital or physical).
Thats cool, Amazon does not have to want me as a customer. Its opening opportunities for competition. Customers like me made Amazon into what it is today, I've had an account since at least 1999. Amazon set my expectations and then failed to live up to them over time.
I find it odd that Amazon clings to bad vendors over long standing customers. They are no longer the most customer focused company, if they ever were. What does it say about your company when your company abandons its goals?