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There are some great products out there with great warranties (some are legendary, and often abused) and usually they say how long their product will last. Like the costco return policy, or the craftsman tool replacement.

I found that home depot had an interesting replacement policy - bring in a broken tool and you get the free Husky brand (now HD's store brand) tool as a replacement. Now I've personally had quality issues with Husky tools, but I have to admit, that's a good way of doing it!

I'm mostly afraid of cheap + long / forever warranty.



Don't get me started on Craftsman. They should have gone under with Sears instead of lingering to capitalize on their past glory.

Part of my job involves repairing power tools, and I've started lumping Craftsman (and also the once-great Delta) in with "throwaway" brands like Harbor Freight and Tool Shop where I have to turn customers away or at least warn them that I probably can't get parts for them. So many parts for fairly recent models have already been discontinued, if they were ever available at all. I see a lot of older customers to whom Craftsman has always meant quality and service, and they often leave frustrated in my inability to deliver on that legacy.

I don't have a problem with their hand tools which, while maybe made more cheaply than before, can still be replaced at any Craftsman retailer that carries a replacement. But their power tool parts support is just abysmal IME.




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