The airline example is even crazier. Even on a platform like Google Flights that shows you the legroom for each flight right next to the price, people still in large majorities select the lowest cost ticket with usually the least legroom. And then go on and complain about the legroom.
It's like buying a car with a 150 hp engine and then complain it's slower than the more expensive 250 hp model.
> Google Flights that shows you the legroom for each flight right next to the price
I've never seen this before on a flight booking site. How widespread and discoverable is this feature across the major booking sites, outside of Google Flights?
People rage at airlines all the time. Any given us legroom back? No, as people still boarded the plane.