Chrome doesn't support PlayReady DRM, which Netflix needs, they support Widevine instead. Right now you need a hardware device (like Roku) or a MS browser. In fact,
Chrome only supports 720p on Windows/Linux.
Are you sure that's up to date? Because I'm sitting here right now with a 75" 4k screen, the PC in question, Chrome, Netflix, and it's definitely not 720p. I would notice if I was watching Altered Carbon in 720p. I can also see that the PC is moving about 23.5 Mbps of traffic from my home router, which matches with one of netflix's 2160p HEVC bitrates.
https://help.netflix.com/en/node/23742
https://medium.com/@rihardsgailums/adventures-of-netflix-win...
https://www.bleepingcomputer.com/news/microsoft/chromium-mic...