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Your biggest advantage is actually a disadvantage, you have literally enabled your individual customers to boss you around and fork your codebase into a mess of different functionality per customer. Are you a contract shop where you get SOWs to expand your software? This seems like a terrible idea for both product team and the development team, who now need to know what bastardized version of the software each customer is running. What happens when a customer goes "I don't want that update"? Unless you can guarantee that each customer ends up on the same software quickly, this will get messy.


Flexible and disciplined is a good alternative to rigid, and for young software business, probably the safer one!




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