My address has been blatantly broken in Google Maps for years now. When you enter it, for some reason it deletes the house number and just looks up the street, which ends up pointing to somewhere about a 10 minute drive away. For example, if my address was "123 Elm Street" it just ignores the "123" and searches for "Elm Street" instead. We have to give special instructions all the time to delivery drivers and other people we give our address to, to warn them and make sure they don't end up going to the wrong place if they use Maps.
I've sent feedback and error reports about this repeatedly, and even had a friend that knows someone that works on Maps pass it on to them directly. It's never been fixed, and I've basically just given up on it at this point. It's really shown me how impossible it is to get any kind of support from Google for even an extremely obvious, straightforward issue.
I had issues with google maps being broken for the address when I moved in. I reported it too many times to count using the website.
In the end what worked for me was registering as google maps client/customer, reproducing the issue via API, and then reporting it as an API issue. The underlaying data was fixed within a day or two, and I got my emails answered by google engineer within (literally) minutes.
My address has been blatantly broken in Google Maps for years now
I recently moved, and found out that virtually every single web site from my credit cards to my bank to the library uses Google to verify address entry on the fly. The problem is that Google's database entry for my address is wrong. So any time I try to enter the address "123 Oak Street, Apartment Q" Google unhelpfully corrects it on the fly to "Oak Street, Suite 1." No amount of keyboard jockeying can override Google's on-the-fly autocorrection.
The solution I eventually came up with was to turn off javascript, then enter my correct address, then turn javascript back on to finish the rest of the form.
Of course, there's no way to contact Google about its error. Maybe in Google Maps? I dunno. How do you find an address that Google Maps doesn't know to tell it that the address it has is wrong?
It doesn't. Even the address for the other half of the duplex (my address + 2) works fine. Sometimes we just provide that address instead and catch the delivery people when they arrive, because it's easier than worrying about the Maps issue.
I had an issue with my own address on google maps (not as severe as this, it just had the wrong zipcode). After trying to correct it using the tools built in to maps 3 times and having my correction rejected every time, I tweeted my complaint @googlemaps, did a quick DM back and forth and it was fixed shortly thereafter.
(please do not take this as an endorsement of google maps support, merely an anecdote of what did work for me that I hope might help you)
As a former Uber/Lyft driver, I probably ran into some kind of map error at least once every 8 hours of driving. These databases have a lot more garbage in them than I realized when I wasn't driving as much.
Same here. Delivery people who have never been to my house consistently go to my neighbor's house a mile away because that's where Google sends them. What's so frustrating about this is that both houses have very clear address markers on the street. But people now trust Google more than they trust actual address signs IRL.
With Apple, I've submitted perhaps 5 corrections for 5 different (usually minor) problems in 5 years. Problems like a place claims to take Apple Pay when it doesn't. Or the actual place is across the street from where Maps claims it is.
In each case, Apple sends back a notification within 2-3 weeks saying they've fixed the problem, and when I've checked, it has always been resolved. Pretty happy with the service.
Well, this can be a feature rather than a bug if you like privacy. I knew a house that was on a large, mostly wooded piece of land where Google Maps would direct you to the wrong side of the property via a dead-end street in a development. If you went there, nothing but trees for a thousand feet or maybe two. Probably at least a 10 minute drive if you actually knew the street that the driveway connected to.
I would suggest navigating to your home in maps and end up on the wrong address. When it asks for your feedback (nowadays it usually asks for it based on where you live), give it the lowest rating (the frowning smiley). In some regions, it will take you to another page asking you to write in detail what happened. Mention your story in there, hopefully, someone looking at bug reports will read through it.
A couple years ago, I sent a report to google maps about a small museum in a remote corner of Norway. The map had the location of this museum about a hundred meters off. Not long thereafter, I received a thank you note saying that indeed, it was wrong, but now they fixed it. And indeed they had. I suppose I should have been surprised at this success. Or maybe they were more responsive before.
Huh, I've forgotten that I have the same problem with my address. If you look up my address, Maps will point to my house (let's label it X St. 36), but the street segment in front of my house has the name of the parallel street (Y St.) a block south of it. On Google Maps, X St. incorrectly changes to Y St. 100 or so meters before reaching my house...
I've sent feedback and error reports about this repeatedly, and even had a friend that knows someone that works on Maps pass it on to them directly. It's never been fixed, and I've basically just given up on it at this point. It's really shown me how impossible it is to get any kind of support from Google for even an extremely obvious, straightforward issue.