The solution isn’t AI. The solution does however require some intelligence to skim over the content and re-label it.
Humans are the engine here. And Slack is already starting to show some promise with things like threads, reminders and actions.
However to be truly beneficial, this has to be baked into the core of Slack’s being; it must support labelling of historical activity, it must treat threads differently, and reminders and actions need to be customisable based on your intended level of interaction with the underlying conversations.
Until Slack gets on top of that, shifting the UI around won’t help.
Yeah, they need to make it possible for users to clean up/label things after the fact (including changing things posted by others - like stack overflow’s edits), and perhaps they can have some AI reminders to encourage this behavior (“hey, looks like this conversation is over, would you like to summarize and archive it?”)
Recently, in the middle of an important team discussion where we had a brief lull waiting for senior people to respond, one coworker decided to ask me some off-topic questions. It would have made 10x more sense to send them as DM, or at least start a single thread. But converting messages to a thread or moving to another channel is hard so there was nothing I could do (aside from asking them to delete all the messages)
Humans are the engine here. And Slack is already starting to show some promise with things like threads, reminders and actions.
However to be truly beneficial, this has to be baked into the core of Slack’s being; it must support labelling of historical activity, it must treat threads differently, and reminders and actions need to be customisable based on your intended level of interaction with the underlying conversations.
Until Slack gets on top of that, shifting the UI around won’t help.