> a huge part of craft is communication, and open offices are great for that.
But they aren't great for that. For most people, they're the opposite. That's the point the article is making, and the article agrees with what I've personally observed.
I've never worked in one, unless I count schoolrooms.
But I can imagine that I'd be so jumpy and angry that I'd refuse to talk with anyone. And that I'd wear humongous headphones, and blast death metal or whatever.
The dynamic in the spaces that I worked was that all of the devs want to be respectful of the other devs. Part of what that means is that you want to avoid making noise. The result is that speaking is kept to the bare minimum.
But they aren't great for that. For most people, they're the opposite. That's the point the article is making, and the article agrees with what I've personally observed.