Instant messaging allows you to set status and busy messages - alas the interface isn't organic as changing it would also disturb your flow.
Also the ability to control actions based upon what status you set is not granular or controllable enough. For example - if busy - only allow some people to send video mail message or IM for later perusal or if some people contact allow them thru if call more than twice, three times.....or if Director - instantly. Equally, to set a response time so if somebody in group A calls, make sure you call them back within an hour, two hours....10 mins etc. Details and control like that.
But back to changing that status, that is the important aspect that needs addressing as currently it in itself distracts from your workflow and having some setup that allows easier access. So if your in say vi, editing a system file - it sets you as busy, if your reading the news - your available, if you're reading email - your semi-busy and some people get thru, some don't.
So a system that detects when your busy, and sets your status would be the biggest improvement in work communications and in effect what we are reproducing is the personal assistant. An intelligence that screens your communications and handles what and when things get to interrupt you.
That is for me the area in most need of some revitalisation.
> Instant messaging allows you to set status and busy messages
That requires people to use and respect them. Half the folks on I use the corporate chat with are permanently "away", and "busy" appears to mean "walk over and bug me".
Also the ability to control actions based upon what status you set is not granular or controllable enough. For example - if busy - only allow some people to send video mail message or IM for later perusal or if some people contact allow them thru if call more than twice, three times.....or if Director - instantly. Equally, to set a response time so if somebody in group A calls, make sure you call them back within an hour, two hours....10 mins etc. Details and control like that.
But back to changing that status, that is the important aspect that needs addressing as currently it in itself distracts from your workflow and having some setup that allows easier access. So if your in say vi, editing a system file - it sets you as busy, if your reading the news - your available, if you're reading email - your semi-busy and some people get thru, some don't.
So a system that detects when your busy, and sets your status would be the biggest improvement in work communications and in effect what we are reproducing is the personal assistant. An intelligence that screens your communications and handles what and when things get to interrupt you.
That is for me the area in most need of some revitalisation.