Uber has no contact phone number or email for costumers or drivers to reach anyone in the company in the event an issue arises. Delete Uber, it's a shit company.
I once had someone try to brute force my uber password, I was getting constant login failed notifications. Could not contact Uber, so I tried deleting the CC they had on file. They don't allow that. So I tried deleting the account. They don't allow that. So I changed my password to a ridiculously long set of random characters and deactivated the account, which they indicated would take 60 days.
They make it so easy to give them your money, but if you have a problem, it's 100% "We don't give a fuck about you."
I find it amazing that such a large and "successful" company survives with such pathetic customer service. Of course they are not profitable (and not likely ever will be) so I assume customer service is the least of their concerns.
I once had someone try to brute force my uber password, I was getting constant login failed notifications. Could not contact Uber, so I tried deleting the CC they had on file. They don't allow that. So I tried deleting the account. They don't allow that. So I changed my password to a ridiculously long set of random characters and deactivated the account, which they indicated would take 60 days.
They make it so easy to give them your money, but if you have a problem, it's 100% "We don't give a fuck about you."