I mean, to be fair, back in the days before Uber the abuses some riders got from drivers was even more sickening. Giving them the right to refuse rides arbitrarily is not really the greatest thing for consumers.
It has downsides (like redlining, for one thing) but those downsides already existed in the traditional cab model, so it's at least not worse. Given the problems upfront ride pricing caused for drivers I think it's reasonable for it to go away, even if it's slightly less convenient for me as a passenger.
Ideally the problems with abuse of ride cancellation can just be solved via universal methods that apply to uber, lyft, AND traditional cabs. There's plenty of data available so it is feasible to use that data to police abuses of the system.
Why not? I certainly don't want to be driven by somebody who doesn't want to drive me and hates my guts for being forced into driving me. I'd rather he refused and another willing driver pick up the job.
One would think the price would increase until someone would pick you up.
Uber should add the ability to bid up your route--like when it's taking a long time to match you to a driver, or you want to entice a driver who is nearby so you can get where you're going sooner.
