They(Oyo) seem to an aiming it's focus for the convenience of booking/cancelling/payment s through their app, over everything else, and their app seems decent and focused to that end. That might appeal to many consumers especially in India, where the experience of booking a hotel stay in small and medium hotels is a terrible experience mostly, 8f you tried to do it your self, case in point the hotels in Pahargunj area in New Delhi.