It's not just RAZRs. Many handsets have a poor UI, even the nokia s60s which are meant to have the best mobile OS. It's like using windows 3.1 and it's crying out to be fixed. Perhaps the iPhone will make handset manufacturers pay attention to UI finally.
Also mobile don't have another 'killer app' to come. Everyone wants something different from the phone, just like everyone uses the web for different things. It's about choice. Some want news, others want myspace or funny videos of cats. What mobile needs is to be easy to develop for and easy to find the apps that are right for a particular user. We need a yahoo or AOL that will guide the new users and show them what its possible to do on their phone.
(I can't find the reports that show the japanese usage of data currently. From what I remember most used voice and sms. Photos and email were also popular. After that usage for any function drops off into a 'long tail' distribution. The japanese users were all heavily using their handsets for different purposes. I'll see if I can dig up the report in the morning but it makes for fascinating reading)
Also mobile don't have another 'killer app' to come. Everyone wants something different from the phone, just like everyone uses the web for different things. It's about choice. Some want news, others want myspace or funny videos of cats. What mobile needs is to be easy to develop for and easy to find the apps that are right for a particular user. We need a yahoo or AOL that will guide the new users and show them what its possible to do on their phone.
(I can't find the reports that show the japanese usage of data currently. From what I remember most used voice and sms. Photos and email were also popular. After that usage for any function drops off into a 'long tail' distribution. The japanese users were all heavily using their handsets for different purposes. I'll see if I can dig up the report in the morning but it makes for fascinating reading)