From the product page:

> Why are there so many negative reviews for the BEKANT sit/stand desks?

> In 2016, IKEA identified a batch of BEKANT sit/stand desk Power Supply Units and underframes that stopped working after some time. The faults were related to a production flaw. This problem has since been addressed and fixed, so all new BEKANT sit/stand desks and underframes will not have this issue.

So they claim the issue is fixed.

I'd rather just spend the money for some desk made with Linak actuators.

The new Ikea Idasen desks have Linak motors.

But did they go back and fix the flaw on the desks people had already bought? That seems like a crucial point to calibrate how much I'm going to trust this company with my money.

After being on hold for long periods, I did receive another power supply and controller. It worked for a few days and then I had the same problem all over again. I have not contacted them again - dreading the wait time. How much would you trust a company that replaces defective parts with defective parts?

They have a 10 year warranty, and the problem was publicly identified as a manufacturing defect. So, yeah.

It seems like a lot of people have had problems, but just to provide a dissenting view, I have one and I really like mine. It has performed flawlessly and fits my needs well.

The website says there's a 10 year warranty.