Looks promising, the exemple converstations are interesting. My guess is that it will push you to use products where the app gets a commission. Also, i dont understand the SMS part, cant you just offer the advice on the home page with a chat UI ?
> My guess is that it will push you to use products where the app gets a commission.
Not really - the whole idea is to provide unbiased and honest advice. The kind that your best friend would give you. We don't make any referral fees. Maybe this changes later, but we'll have to think hard about how to do it without diluting what we're trying to do.
> Also, i dont understand the SMS part, cant you just offer the advice on the home page with a chat UI ?
Web based chat UI is hard for us to do now because we need to check every response manually before it goes out. This takes time. A few hours, maybe more. With web based chatbots, people expect instant responses. If we try to be instant, we will end up compromising on accuracy, which is something we don't want to do right now. With SMS, our feeling is that people are used to waiting.. the expectation for speed of response is a bit lower than what it is for web based chatbots, which suits us well for now.
