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> {...} Sprig CEO Gagan Biyani wrote in an email customers will receive shortly.

From TC's wording it sounds like they obtained and published this email before it was sent. Maybe just incorrect choice of words; if not then that's pretty bold from TC and unprofessional IMO.

Italics mine.



This is called a "scoop", when a journalist reports something that is not known to the public before they would normally find out about it.


That's called journalism.


Potentially more insulting to real journalists than a Trump news conference.


The most important part of journalism is discovering and publishing news that people don't already know yet.


Wait, it's not acting as a stenographer for PR people?


tell me something I don't already know... ;)




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